Don't worry, let's walk through some potential reasons below.

If you have multiple crypto wallets, ensure that you are connected to the correct one.

If your browser is experiencing issues, try clearing your cache and cookies before reconnecting to OpenSea Pro.

When there is heavy network congestion on the Ethereum blockchain, it can take more time to complete the transaction than anticipated. You can use Etherscan to search for your transaction hash and check the transaction status. If you’re new to Etherscan, make sure to check out our comprehensive guide!

OpenSea Pro works by aggregating data across NFT marketplaces like OpenSea, LooksRare and X2Y2. In some cases, the information OpenSea Pro is receiving from marketplaces might be delayed.

If it’s been a few hours and the transaction is still delayed, please open a ticket in our Discord!

If your item isn’t displaying correctly on OpenSea Pro, you can click the 🔁 icon next to the collection name (see below). This will refresh the collection’s metadata.

If the item is still having issues displaying after a metadata refresh, then please open a ticket in our Discord!

As mentioned earlier, OpenSea Pro receives information from various NFT marketplaces. If an NFT violates the respective terms of service of a marketplace, the item may be delisted from that platform.

If this has happened to you on OpenSea, please check their related guide here.